Terms of service.

MetalShopHQ provides shop-management software for metal fabrication businesses, accessed over the web. By creating an account you agree to use the service in accordance with these terms.

You’re responsible for what happens on your account. Don’t share credentials. If you suspect unauthorized access, email info@metalcuthq.com right away and we’ll help you secure it.

Customer lists, drawings, inventory, jobs, time entries, photos — anything you upload remains your property. We act as a custodian to operate the service. You can export or delete your data at any time.

Don’t use MetalShopHQ to host or transmit content that’s illegal, infringes someone else’s rights, contains malware, or attempts to compromise the service. Don’t resell or sublicense the service without a written agreement.

We aim for high availability but don’t guarantee uninterrupted service. Planned maintenance will be announced in-app where possible. Operational incidents are reported transparently.

Pricing tiers are scheduled to launch late Q2 2026. Until then, the service is free to use. We’ll provide ample notice and a transition window before any paid plan becomes mandatory.

You may cancel at any time. We may suspend or terminate accounts that violate these terms or put the service at risk; we’ll give notice and an opportunity to export your data where reasonable.

MetalShopHQ is provided “as is.” To the maximum extent permitted by law, our liability is limited to fees paid for the service in the twelve months preceding a claim.

These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Disputes shall be resolved in the courts located in British Columbia.

Questions about these terms? Email info@metalcuthq.com.